Good morning. First of all, I'm truly sorry to reach you in English, but my German is not enough to explain my self. I've already asked once by a password to my account, but I didn't receive it. So, please, can you send me the data so I can afford all my information Thank you. Kind regards Joaquim Melo
Hello Mr. Melo,
thanks a lot for your request. Writing us in English is no problem - we will try our best to replay in English as well.
We checked your data in our billing system - is the e-mail-adress email@example.com the right one? Unfortunately sometimes our e-mails are categorized as spam-e-mails. Did you already check your spam-folder after cklicking "Passwort vergessen"?
Furthermore we currently redesign our website "Mein E.ON" - the new design will be available in the first week of April. Until then it may come to login-problems, so there is a chance that you can visit "Mein E.ON" in April again automatically. Please apologize those inconveniences.
Is there anything we can do for you until "Mein E.ON" is functional again? Then please write us an e-mail to firstname.lastname@example.org an we will gladly help you further.
kind regards an have a wonderful Tuesday