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Very high bills and power cut

I get charged 76€ every month for 18 square meter apartment for one person ( i don't even have a washing machine) and i know my consumption is not nearly that high. In result i was unable to pay some months bills and i have my power cut and now i have to pay even more. Why do i pay this high number when no one i know pays like that. And how can i solve this problem with electricity cut with taking into consideration that my income is very low.
Thanks for your help
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4 Kommentare
  • Donnerstag, 07.09.2017 um 09:22 Uhr


We would like to check your request but we need your help. Please send us your contract number, so we can have a look at your data.

Kind regards

  • Donnerstag, 07.09.2017 um 10:28 Uhr

Hello Katherin, Thanks for your reply! My contract number is 23XXXXXXXX24. Regards.

  • Donnerstag, 07.09.2017 um 14:10 Uhr

Hello Mr. Rnjbal,

Please let us know Your phone number. We`ll get back to you for further clarification by e-mail.

Kind regards

  • Donnerstag, 07.09.2017 um 14:16 Uhr

Hello, This is my phone number : 01573108***0