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Haben Sie bereits einen Energievertrag mit uns?","subheading":"","qparameterid":"","answers":[{"option":"Ja, ich bin E.ON Kunde","parameterVal":"","iconPath":"e93e","isJumpTo":true,"jumpTo":"6","jumpToContactForm":"","jumpURL":"","ansParameter":"","ansParameterId":""},{"option":"Nein, noch nicht","parameterVal":"","iconPath":"58","isJumpTo":true,"jumpTo":"4","jumpToContactForm":"","jumpURL":"","ansParameter":"","ansParameterId":""}],"livingSpaceLbl":"","placeholderHouseArea":"","personCapacityLabel":"","ctaBtnLabelPlz":"","compassJumpToQ":false,"compassJumpToStep":"","compassJumpToURL":"","compassJumpURL":"","paramNorth":"","paramSouth":"","paramEast":"","paramWest":"","paramNorthEast":"","paramNorthWest":"","paramSouthEast":"","paramSouthWest":""},{"stepNo":"3","type":"qa_default","question":"Schön, dass Sie sich so früh bei uns melden. Haben Sie bereits einen Energievertrag mit uns?","subheading":"","qparameterid":"","answers":[{"option":"Ja, ich bin E.ON Kunde","parameterVal":"","iconPath":"e93e","isJumpTo":true,"jumpTo":"6","jumpToContactForm":"","jumpURL":"","ansParameter":"","ansParameterId":""},{"option":"Nein, noch nicht","parameterVal":"","iconPath":"58","isJumpTo":true,"jumpTo":"4","jumpToContactForm":"","jumpURL":"","ansParameter":"","ansParameterId":""}],"livingSpaceLbl":"","placeholderHouseArea":"","personCapacityLabel":"","ctaBtnLabelPlz":"","compassJumpToQ":false,"compassJumpToStep":"","compassJumpToURL":"","compassJumpURL":"","paramNorth":"","paramSouth":"","paramEast":"","paramWest":"","paramNorthEast":"","paramNorthWest":"","paramSouthEast":"","paramSouthWest":""},{"stepNo":"4","type":"qa_default","question":"Schön, dass Sie zu uns kommen möchten. Haben Sie Ihren bisherigen Vertrag bereits gekündigt? Wenn nicht, ist das kein Problem. Wir übernehmen den Wechsel für Sie kostenfrei.","subheading":"","qparameterid":"","answers":[{"option":"Ja, ich habe meinen Vertrag bereits gekündigt","parameterVal":"","iconPath":"e93e","isJumpTo":"","jumpTo":"5","jumpToContactForm":"","jumpURL":"","ansParameter":"","ansParameterId":""},{"option":"Nein, ich habe meinen bestehenden Vertrag noch nicht gekündigt","parameterVal":"","iconPath":"58","isJumpTo":"","jumpTo":"5","jumpToContactForm":"","jumpURL":"","ansParameter":"","ansParameterId":""}],"livingSpaceLbl":"","placeholderHouseArea":"","personCapacityLabel":"","ctaBtnLabelPlz":"","compassJumpToQ":false,"compassJumpToStep":"","compassJumpToURL":"","compassJumpURL":"","paramNorth":"","paramSouth":"","paramEast":"","paramWest":"","paramNorthEast":"","paramNorthWest":"","paramSouthEast":"","paramSouthWest":""},{"stepNo":"5","type":"qa_default","question":"Welche Energieart möchten Sie in Ihrem Zuhause?","subheading":"Sollten Sie Ihren bestehenden Energievertrag noch nicht gekündigt haben, erledigen wir das gern für Sie.","qparameterid":"","answers":[{"option":"Strom","parameterVal":"","iconPath":"ef4d","isJumpTo":"","jumpTo":"","jumpToContactForm":true,"jumpURL":"/content/eon-de-zwei/de/pk/service/umzug/stromtarif-umzug.html","ansParameter":"","ansParameterId":""},{"option":"Erdgas","parameterVal":"","iconPath":"ef4e","isJumpTo":"","jumpTo":"","jumpToContactForm":true,"jumpURL":"/content/eon-de-zwei/de/pk/service/umzug/erdgastarif-umzug.html","ansParameter":"","ansParameterId":""}],"livingSpaceLbl":"","placeholderHouseArea":"","personCapacityLabel":"","ctaBtnLabelPlz":"","compassJumpToQ":false,"compassJumpToStep":"","compassJumpToURL":"","compassJumpURL":"","paramNorth":"","paramSouth":"","paramEast":"","paramWest":"","paramNorthEast":"","paramNorthWest":"","paramSouthEast":"","paramSouthWest":""},{"stepNo":"6","type":"qa_default","question":"E.ON Kunden können Ihre Umzugsmeldung ganz schnell in Mein E.ON erledigen.","subheading":"","qparameterid":"","answers":[{"option":"Mit Login","parameterVal":"","iconPath":"e926","isJumpTo":"","jumpTo":"","jumpToContactForm":true,"jumpURL":"/content/eon-de-zwei/de/meineonda/vertrag/mein-umzug.html","ansParameter":"","ansParameterId":""},{"option":"Ich möchte per Telefon umziehen.","parameterVal":"","iconPath":"e9a2","isJumpTo":"","jumpTo":"","jumpToContactForm":true,"jumpURL":"/content/eon-de-zwei/de/pk/service/umzug/telefon.html","ansParameter":"","ansParameterId":""}],"livingSpaceLbl":"","placeholderHouseArea":"","personCapacityLabel":"","ctaBtnLabelPlz":"","compassJumpToQ":false,"compassJumpToStep":"","compassJumpToURL":"","compassJumpURL":"","paramNorth":"","paramSouth":"","paramEast":"","paramWest":"","paramNorthEast":"","paramNorthWest":"","paramSouthEast":"","paramSouthWest":""}]"
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Die ServiceValue GmbH hat 2022 in Zusammenarbeit mit DIE WELT eine Online-Befragung zur digitalen Kundennähe durchgeführt. Der Untersuchung zu 1.817 Unternehmen liegen insgesamt 365.000 Verbraucherurteile zu Grunde. E.ON erreicht bei Energieversorgern den zweiten Platz.DEUTSCHLAND TEST hat 2022 in Zusammenarbeit mit Focus Money eine Online-Befragung zum deutschen Kundenservice durchgeführt. Der Untersuchung in 56 Städten liegen mehr als 300.000 Kundenurteile zu Grunde. E.ON erreicht bei Energieversorgern den ersten Platz. Die ServiceValue GmbH hat 2022 in Zusammenarbeit mit CHIP eine Online-Befragung zu den Online-Vertragsabschlüssen durchgeführt. Der Untersuchung zu 51 Energieversorgern liegen insgesamt 6.985 Urteile zu Grunde. E.ON erreicht bei Energieversorgern den ersten Platz.